Support

Email support@tickdrama.com, or send a message here. Include the email or username on your TickDrama account if the question is about a purchase or a login.

Common questions

I was charged twice, or VIP did not start. Email us with the store receipt or the payment email, plus the account email in the app.

How do I cancel VIP? Cancel in the store that billed you. On iPhone, open Settings, tap your name, then Subscriptions. On Android, open Google Play, then Payments and subscriptions. Canceling in the store stops the next renewal. Deleting the TickDrama account does not cancel the store subscription.

How do I delete my account? In the app, open Profile, then Settings, then Delete account. You can also request deletion at the delete account page without opening the app.