Privacy Policy

Last updated: October 5, 2026

This policy explains how TickDrama handles information when you use the TickDrama mobile app and the website at tickdrama.com. TickDrama is a short-drama service. Questions about this policy go to support@tickdrama.com.

Information the app collects

Depending on how you sign in and what you do in the app, TickDrama stores:

Account details you provide, such as name, username, email, mobile number, profile photo, gender, age, bio, and country.
Sign-in information. You can sign in with a phone number, Google, Apple, or a guest identity. We store the sign-in type and, when the sign-in provider supplies it, a Firebase user id.
A device notification token so the app can send push notifications.
Watching activity, including watch history, likes, saved lists, daily check-ins, and ad views used to earn or unlock content.
Coin balance, coin purchases, VIP status, VIP dates, and the plan you bought.
A referral code, and whether you applied someone else’s code.
Reports you submit about content or other users.

Payments made with a card or wallet are processed by the payment company you choose, such as Stripe, Razorpay, Flutterwave, Google Play, or Apple. TickDrama does not store your full card number. Those companies receive the billing details needed to complete the charge.

If ads are turned on, an advertising partner such as Google may receive a device advertising identifier and information about the ad you viewed. Their own privacy policy covers that collection.

How we use it

To create and sign you into your account.
To play episodes, remember what you watched, and apply coin or VIP access.
To process purchases and keep a record of coins and VIP plans.
To send notifications you can receive on the device.
To show ads and credit rewards when that feature is enabled.
To answer support and account-deletion requests.
To block accounts that break the rules and to review reports.

TickDrama does not sell your personal information.

Website

The public pages on tickdrama.com do not require an account. If you send a support message or an account-deletion request, we store the details you submit and the date, so we can respond. The admin login is only for the TickDrama operator. That login keeps a session token in the browser.

Where it is stored

Account and app data are stored in a database on the TickDrama server. Photos and video files may be stored on DigitalOcean Spaces. Push notifications and some sign-in features use Google Firebase.

How long we keep it

We keep account information while the account is open. If you delete the account in the app, or we complete a deletion request from the website, we delete the profile, photo, watch history, likes, lists, check-ins, coin history, VIP history, referral data, reports you filed, and the push token. Payment records held by Apple, Google, Stripe, Razorpay, or Flutterwave stay with those companies under their policies and as required by law. A copy of a website deletion or support request may be kept for up to 90 days after it is resolved, then removed.

You can request deletion at tickdrama.com/delete-account without reinstalling the app.

Children

TickDrama is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, email support@tickdrama.com and we will delete it.

Your choices

You can update profile details in the app.
You can delete the account in the app, or request deletion on the website.
You can cancel a VIP subscription in your Google Play or App Store account settings. Deleting the TickDrama account does not by itself cancel a store subscription.
You can limit ad personalization in your device settings.

Contact

Email support@tickdrama.com or use the support page.